Terms of Service

Introduction

Welcome to Brand Bento. These Terms of Service ("Terms") govern your access to and use of the Brand Bento website, app, public brand guides, builder, billing features, AI-assisted features, feedback tools, and related services (collectively, the "Service").

By accessing or using Brand Bento, creating an account, publishing a guide, starting a subscription, or clicking to accept these Terms, you agree to these Terms. If you do not agree, do not use the Service.

Who We Are

Brand Bento ("Brand Bento," "we," "our," or "us") provides a web-based platform that helps freelance brand designers, studios, consultants, and similar users create, manage, publish, and share online brand guidelines and related brand assets.

Brand Bento is operated by Hamdi Designs.

For questions about these Terms, contact us at brandbentoapp@gmail.com.

Eligibility

You may use the Service only if you are at least 13 years old and legally capable of entering into a binding agreement in your jurisdiction.

If you are under the age of majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian.

If you use Brand Bento on behalf of a company, studio, client, or other organization, you represent that you have authority to bind that organization to these Terms.

Use of the Service

Subject to these Terms, Brand Bento grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for lawful business or personal purposes.

Brand Bento is intended for commercial and professional use, including client work by designers, studios, consultants, and similar users.

You may use Brand Bento to create, edit, preview, publish, unpublish, share, and manage brand guides, subject to your plan limits, feature limits, and these Terms.

Accounts

To use certain features, you must create an account. You agree to provide accurate information and keep it up to date.

You are responsible for:

We may suspend, restrict, or terminate accounts that violate these Terms, create legal or security risk, disrupt the Service, or harm Brand Bento, our users, or third parties.

Plans, Limits, and Pro Features

Brand Bento may offer free and paid plans. Plan names, prices, limits, and features may change over time.

The free plan currently supports a limited number of projects and core builder functionality. The Pro plan currently includes higher project limits and additional publishing features, which may include asset downloads, password-protected guides, custom domains, removal of Brand Bento branding, SEO and indexing controls, and AI writing assistance under fair-use limits.

You are responsible for reviewing the plan details shown in the app, pricing page, or checkout flow before subscribing.

We may add, remove, limit, rename, or modify plans and features at any time, subject to applicable law and any commitments expressly made to you.

Billing and Subscriptions

Paid plans are billed through Stripe. By starting checkout, submitting payment details, or subscribing to a paid plan, you authorize Brand Bento and Stripe to charge the applicable fees, taxes, and other amounts shown at checkout or in the billing portal.

Subscriptions may be offered monthly, annually, or on another billing interval shown at checkout. Unless stated otherwise at checkout, subscriptions renew automatically until canceled.

You can manage payment details, invoices, cancellation, and certain subscription changes through the billing section in Brand Bento or through the Stripe billing portal.

If payment fails, your subscription is past due, or Stripe cannot collect payment, we may suspend, restrict, downgrade, or end access to paid features after any applicable grace period.

If you cancel, Pro access may remain active until the end of the paid billing period. Your projects and content are not automatically deleted when you cancel, but you may need to remove Pro features or resubscribe before publishing or republishing certain changes.

Refunds

Unless required by law or expressly stated in writing, subscription fees are non-refundable.

We may consider refunds on a case-by-case basis if you contact us at brandbentoapp@gmail.com within 7 days of purchase.

Taxes

Prices may not include taxes unless stated otherwise. You are responsible for any applicable taxes, duties, levies, or similar charges, except taxes based on Brand Bento's income.

Stripe or Brand Bento may calculate, collect, and remit taxes where required.

User Content

"User Content" means any content you upload, submit, create, edit, store, publish, or share through the Service, including brand guide content, logos, fonts, images, photography, copy, videos, downloadable files, text, color palettes, templates, client materials, and other brand assets.

You retain ownership of your User Content.

By uploading, submitting, creating, publishing, or sharing User Content through Brand Bento, you grant Brand Bento a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, transform, format, transmit, display, publish, make available, and otherwise use that User Content as needed to operate, secure, improve, and provide the Service.

This license includes the right to make User Content available to people who access your published guides, protected guides, shared links, downloadable assets, custom domains, or public URLs.

Responsibility for Content and Rights

You are solely responsible for your User Content and for your use of the Service.

You represent and warrant that:

This applies specifically to fonts, logos, graphics, images, photography, downloadable files, brand assets, client deliverables, and materials used in public or password-protected guides.

Public Guides, Protected Guides, and File Visibility

Brand Bento is designed to support published, public, shareable, and password-protected brand guides.

By using the Service, you understand and agree that:

Do not upload, publish, or share confidential, sensitive, regulated, or proprietary material unless you have the right to do so and understand the risks.

Drafts, Publishing, and Unpublishing

Brand Bento uses a Draft to Publish model. Draft changes may not appear in the published guide until you publish or update the live guide.

Publishing makes the selected guide content available according to your visibility settings. Unpublishing or archiving may take a guide offline, but it may not remove copies, cached versions, downloads, screenshots, or other versions already accessed by third parties.

We do not guarantee that published or protected guides will remain continuously available, indexed, unindexed, private, secure, or free from unauthorized sharing.

Custom Domains

If custom domains are available under your plan, you are responsible for configuring and maintaining your domain, DNS records, registrar account, certificates, redirects, and related settings.

We are not responsible for downtime, misconfiguration, loss of access, domain expiration, DNS propagation delays, registrar issues, third-party domain disputes, or failures caused by providers outside Brand Bento.

AI-Assisted Features

Brand Bento may provide optional AI-assisted features, including Bento AI writing assistance.

AI-assisted features may generate text or other output based on your instructions, project context, draft content, and other inputs. You are responsible for reviewing, editing, verifying, and approving any AI-generated output before using, saving, publishing, or sharing it.

We do not guarantee that AI-generated output will be accurate, complete, original, non-infringing, suitable for your client, or appropriate for your intended use.

You agree not to use AI-assisted features to create unlawful, harmful, infringing, deceptive, abusive, or otherwise prohibited content. We may apply fair-use limits, rate limits, plan restrictions, safety controls, or other limitations to AI-assisted features.

Acceptable Use

You agree not to:

Intellectual Property

Brand Bento and its underlying software, interface, branding, designs, templates, components, builder experience, documentation, logos, workflows, and related materials are owned by Brand Bento or its licensors and are protected by applicable intellectual property laws.

These Terms do not grant you any ownership rights in the Service itself. Except for the limited right to use the Service under these Terms, all rights are reserved.

You may not copy, modify, distribute, sell, lease, sublicense, or otherwise exploit the Service except as expressly allowed by these Terms.

Templates and Brand Bento Materials

Brand Bento may provide templates, layouts, starter content, examples, onboarding content, UI elements, and other materials to help you create brand guides.

You may use these materials within Brand Bento to create and publish your own guides, subject to these Terms and your plan. We retain ownership of Brand Bento-provided materials except for your User Content.

You may not resell, redistribute, package, or offer Brand Bento templates or materials as a standalone product or competing service.

Feedback

If you provide suggestions, ideas, bug reports, feature requests, screenshots, comments, or other feedback about the Service, you grant us the right to use that feedback without restriction, attribution, or compensation to you.

You agree that we may use feedback to improve Brand Bento, develop features, prioritize work, troubleshoot issues, and communicate with you about support or product matters.

Privacy

Your use of the Service is also subject to our Privacy Policy. By using the Service, you acknowledge that we may collect, use, process, and disclose information as described in that policy.

Third-Party Services

Brand Bento relies on third-party services and integrations, including providers for authentication, database, storage, hosting, payments, analytics, feedback, fonts, and AI-assisted functionality.

These third-party services may include Supabase, Stripe, PostHog, Userback, OpenAI, Google, and hosting or infrastructure providers. Your use of certain features may be subject to third-party terms, policies, and availability.

We are not responsible for third-party services, third-party websites, third-party content, payment provider issues, authentication provider issues, domain providers, font providers, or external systems that we do not control.

Service Availability and Changes

Brand Bento is evolving. We may add, remove, change, suspend, restrict, or discontinue any part of the Service at any time, with or without notice, subject to applicable law.

This includes changes to:

We are not liable for changes, interruptions, downtime, loss of access, or discontinuation of the Service, except to the extent required by law.

Beta, Preview, and Experimental Features

Some features may be marked or treated as beta, preview, early access, experimental, or in active development.

Beta or experimental features may be incomplete, unavailable, changed, rate-limited, removed, inaccurate, or unreliable. They are provided for evaluation and may be modified or discontinued at any time.

Account Deletion and Termination by You

You may stop using the Service at any time.

You may delete your account through the account deletion flow where available. Account deletion is intended to remove your account, profile, settings, projects, project content, and uploaded assets from active systems, subject to legal, billing, backup, security, fraud-prevention, technical, and operational exceptions described in our Privacy Policy.

Deleting your account does not automatically remove content that has already been copied, downloaded, cached, indexed, archived, screenshotted, or separately stored by third parties.

Suspension and Termination by Brand Bento

We may suspend, restrict, or terminate your access to the Service at any time if:

Upon termination, your right to use the Service will end immediately. Provisions that by their nature should survive termination will survive, including provisions relating to ownership, User Content licenses needed for prior operation, public guide consequences, payment obligations, disclaimers, limitation of liability, indemnity, dispute-related terms, and general legal provisions.

Disclaimers

The Service is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Brand Bento disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, security, uninterrupted operation, and error-free operation.

We do not guarantee that:

Limitation of Liability

To the fullest extent permitted by law, Brand Bento and its affiliates, operators, officers, directors, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, content, files, clients, contracts, business opportunity, reputation, or other intangible losses arising out of or related to your use of, or inability to use, the Service.

To the fullest extent permitted by law, Brand Bento's total liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of:

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Brand Bento and its affiliates, operators, officers, directors, employees, contractors, service providers, and licensors from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees, including reasonable attorneys' fees, arising out of or related to:

Export, Sanctions, and Compliance

You may not use the Service if you are prohibited from doing so under applicable law, sanctions, export control rules, or other legal restrictions.

You agree to comply with all laws and regulations that apply to your use of Brand Bento, your User Content, your published guides, your clients, and your business.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, or by operation of law.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be interpreted or replaced to best accomplish its intended purpose to the extent permitted by law.

No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Entire Agreement

These Terms, together with any terms presented in the app, checkout, billing portal, or other written agreement between you and Brand Bento, form the entire agreement between you and Brand Bento regarding the Service.

Changes to These Terms

We may update these Terms from time to time as Brand Bento evolves, laws change, service providers change, or new features are added.

If we make changes, we will update the "Last updated" date above. If changes are material, we may provide additional notice, such as through the app or by email.

Your continued use of the Service after updated Terms become effective means you agree to the revised Terms.

Contact Us

If you have questions about these Terms, contact us at: